Refund policy

Your comfort and trust are our top priority — we are committed to providing a safe and smooth shopping experience.

Upon Delivery

Your right to inspect the order

• Inspection is available upon delivery — customers have the right to open and inspect all items before receiving the order.

• You can check the size, color, and product quality before accepting the shipment.

---

Partial Acceptance

If your order contains multiple items

If your order includes more than one item, you have the full right to:

• Accept part of the order and return the rest during inspection, in the presence of the delivery representative at the time of delivery.

---

Return or Exchange Fees

What fees apply?

Returns or exchanges are only available during delivery and in the presence of the delivery representative.

• Only shipping fees will be charged.

---

© 2025 D-Nine — All Rights Reserved