Frequently Asked Questions
Find answers to common questions about our shoes
We offer a full range of sizes from US 5 to US 15 for most styles. Check individual product pages for specific size availability.
Use our size guide on each product page. Measure your foot length and compare it to our chart. If you're between sizes, we recommend sizing up for athletic shoes.
We offer free returns within 30 days of purchase. Shoes must be unworn with original packaging. Visit our Returns page for more details.
Standard shipping takes 5-7 business days. Express shipping is available for 2-3 day delivery. Free shipping on orders over 500 EGP.
Clean with a soft brush and mild soap. Air dry away from direct heat. Use shoe trees to maintain shape. Check care instructions on the product page for material-specific guidance.
Select styles are available in wide and narrow widths. Look for width options on the product page or contact our customer service team for assistance.